![]() ![]() If updating the app doesn’t fix the problem, try deleting and reinstalling it. If there’s an update for the app causing the problem, tap Update to its right. Scroll down to see a list of available app updates. ![]() Open App Store and tap on your account icon in the upper right-hand corner of the screen. First, check to see if an update is available for the app. If your iPhone touch screen stops working when you use a specific app, there may be a problem with that app, not your iPhone. Does The Touch Screen Stop Working When You Use A Specific App? It may help to reset troublesome software if your iPhone touch screen is not working. Software Problems and Your iPhone Touch ScreenĪ problem with the software that tells your iPhone how to act can cause your touch screen to stop working. Regardless of what’s really causing the problem, you can take your iPhone into Apple and get it fixed for a $149 service fee. Apple claims it’s a result of “being dropped multiple times on a hard surface and then incurring further stress on the device.” They’re aware of the problem and have a specific repair program if you’re experiencing this issue with your iPhone. iFixIt opened up the iPhone 6 Plus and discovered what they call a “design defect.” There’s some debate over what causes iPhone touch disease. These problems include a gray, flickering bar at the top of the display and issues with iPhone gestures, such as pinch-to-zoom and Reachability. IPhone touch disease refers to a series of problems that primarily affect the iPhone 6 Plus. ![]()
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